Frequently asked questions

Your order must be a minimum of $50 after discounts/points in order to proceed. In order to qualify for free shipping, your order must be $150+ after discounts/points. If this minimum is not met, a flat $20 shipping fee applies. If you have any questions please contact [email protected]

Here is a step-by-step guide in placing your order with BC BUD:

1.) Shop Marijuana, Concentrates, Edibles

2.) Click on the desired product(s), choose your weight and quantity then click “Add to Cart”. You will then have the option to “View Cart” or “Continue Shopping”.

3.) At the “View Cart” page; you can edit your order, apply coupons, redeem points and view shipping costs.

4.) When you “Checkout” the order, you will receive an email with the payment instructions.

Note: Partial payments are NOT accepted. Do not forget to include your Order # in the notes section when sending the Interac e-Transfer or Bitcoin

• We usually accept E transfers within 30 minutes to an hour, but during weekends or early mornings please allow us more time. You will be notified by email of your order status and tracking information once we ship your order.

Our minimum order is $50

We’re sorry! Unfortunately, we can only ship within Canada.

Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it is has not been paid for already). Email us at [email protected] with your order number that you want cancelled

• The order number
• The name of the defective product
• Details outlining the issue

To protect confidentiality we do not send e-Transfers back. If you are not satisfied with your order we will do our best to find an alternative solution. Email [email protected] with your name, order number and the issue, and we will work with you on it.

At BC BUD, we offer a comprehensive selection of cannabis products, including concentrates, buds, vapes, prerolls, THC edibles, and accessories. Our products are sourced exclusively from premium Canadian cannabis growers, ensuring potency and freshness with every purchase.

What sets us apart is our commitment to customer satisfaction. We provide convenient mail order marijuana services, delivering directly to your doorstep or mailbox anywhere in Canada. Our streamlined ordering process and discreet packaging guarantee a hassle-free experience from start to finish.

Sending Interac E-Transfers with your online banking or credit union is very safe to use. It will only take a few minutes or less!

Sign into your Online Banking and select “E-Transfer”
Add us as an Interac E-Transfer Recipient:
The name & email address used to add us as a recipient can be found on your invoice.
Please make your Security Question as “Greatest place on earth” and your Security Answer as “Canada”
Please reference your order number in the message box

You can also find more information regarding how to send an E-transfer payment here: https://www.youtube.com/watch?v=7xEIgj5_dTc

Some additional videos to help with E-transfers from specific banks

https://www.youtube.com/watch?v=ttANawW4tPE&feature=youtu.be&t=85

https://www.youtube.com/watch?v=X8eIH_KDiz4

https://www.youtube.com/watch?v=5fYtVpkuHJA

Once we receive your e-Transfer, we will process your order for shipping. Your order will be marked off as “Pending Payment until the payment clears. Please note that it may take up to an hour for us to receive your e-Transfer.

Once the order is placed, the next step is to send your E-Transfer to us. We keep the order on hold until the payment is received. If there has been no payment after 48 hours, then the order is cancelled.

Bitcoin is a virtual currency that helps facilitate e-commerce transactions around the world while helping to keep buyer and seller anonymous and secure. Please refer to this external guide on how to purchase and sell Bitcoins.

Yes, all prices include taxes.

Once shipped, Canada Post Xpresspost takes 1 to 3 business days depending on the destination. There may be delays if your order ships around a holiday.

Once your order is placed and payment is processed, your package will be sent out for delivery. Orders with payments accepted before 9 AM PST are typically shipped the same day; orders accepted after 9 AM PST will be shipped the following day. Once the shipping carrier scans the package, we will email you the tracking information.

In very rare cases it could take up to 48 hours for tracking numbers to be updated with Shipping Carrier. If after 48 hours and the tracking still does not work, feel free to contact us at (our email) or use our live chat feature

If your package doesn’t arrive by the expected delivery date provided by the Shipping Carrier, please contact us via email. We will initiate a trace with the Shipping Carrier to locate your package. The tracing process can take up to 5 business days. If the trace is successful, your package will be en route to you. In the event that the package cannot be located, we will send you a one-time replacement valued at up to $500.

Please note, refunds cannot be issued for late deliveries as this is solely the responsibility of the Shipping Carrier and outside our control. Once the Shipping Carrier marks the tracking status as “Delivered,” we are not liable for any lost or stolen packages.

Upon receiving your package, we encourage you to capture videos and photos while unboxing to verify the contents and ensure the correct weight of your order.

If you notice any discrepancies, kindly send the videos and photos to [email protected].

Signature is not required by default. If you choose to request one, please note that we are not held liable once your tracking shows “Delivered”.

Orders shipping to the following postal code prefixes are considered high risk: X, R0B, R8N, J0M, N0H. Due to increased incidents of lost, stolen or undeliverable packages, we are unable to provide delivery guarantees for these areas. By placing an order to one of these postal codes you acknowledge that you are shipping at your own risk, and we reserve the right not to replace or refund the order.

Please contact us at [email protected] with your order details and we’ll take a look.

Note: Points are added after payment is received and may take time to appear.

For each friend you invite, we will automatically deposit $25 worth of points into your account upon the completion of their order. Your friend will also get a $25 discount automatically at checkout. Minimum order is $80. Get started now, by sharing your referral link with your friends!

Some coupon codes will not work with the points.

• Weekly Weed Deals: Discover top-notch deals on premium buds every week by visiting our homepage. Click through to explore all discounted products for a seamless online shopping experience when you buy weed online.
• Points Reward System: Earn 1 point for every $1 you spend at BC BUD. Every 40 points is worth $1 off, which works out to 2.5% back in points on everything you buy. Redeem your points at checkout for savings on future purchases (cannot be combined with coupons).
• Wholesale Options: For cannabis enthusiasts seeking variety, explore our wholesale offerings including MIX and Match bundles. Enjoy incredible prices on concentrates, flowers, tinctures, and edibles to suit every preference. Buy weed online with ease at BC BUD.