Privacy Policy

Last updated: August 8, 2026

BC BUD (we, us, our) operates the online cannabis store at https://bcbud.co and ships to customers across Canada. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Questions about this policy or about your information can be sent to [email protected].

Who this policy applies to

Our store is available to residents of Canada who are 19 years of age or older. We do not knowingly collect information from anyone under 19, and we do not ship outside Canada.

Information we collect

Information you provide

  • Account details: username, email address and password
  • Order details: full name, shipping address, billing address, phone number and email address
  • Order contents, delivery preferences and any notes you add at checkout
  • Correspondence you send us, including support emails and product reviews

Payment information

We accept Interac e-Transfer and cryptocurrency. We do not collect or store credit card numbers. For an e-Transfer we receive confirmation of payment together with the name and email address attached to the transfer. For a cryptocurrency payment we receive the transaction details needed to confirm the payment. Payment is handled by our payment providers, and their own privacy terms apply to the information they process.

Information collected automatically

When you visit the site we collect your IP address, browser and device type, referring page, pages viewed and similar technical information through cookies and server logs.

How we use your information

  • To process, package and ship your order
  • To confirm payment and send order updates
  • To create and maintain your account and reward points balance
  • To respond to support requests and resolve delivery problems
  • To confirm you meet the minimum age requirement
  • To send marketing emails, where you have asked to receive them
  • To detect fraud, prevent abuse and keep the site secure
  • To understand how the site is used so we can improve it

Cookies

We use cookies for several purposes:

  • Essential cookies keep your cart, session and login working. The site cannot function without them.
  • Preference cookies remember choices such as your cookie settings.
  • Analytics cookies tell us which pages are visited and how people move through the site.
  • Marketing cookies help us measure and improve our campaigns.

You can manage your choices on our Cookies Settings page, and you can clear or block cookies in your browser at any time. Blocking essential cookies will stop checkout from working.

Who we share your information with

We share personal information only where it is needed to run the store:

  • Shipping carriers. Canada Post receives your name, address and contact details so your parcel can be delivered and tracked.
  • Payment providers. They receive the information required to confirm your payment.
  • Service providers. Our hosting provider, email platform and analytics providers process information on our behalf under confidentiality obligations.
  • Legal requirements. We may disclose information where we are required to by law, or to protect our rights, safety or property.

We do not sell your personal information, and we do not share it with advertisers for their own use.

Marketing emails

We send promotional emails only to people who have signed up for them. Every marketing email includes an unsubscribe link, and you can also unsubscribe by emailing [email protected]. Unsubscribing does not stop transactional messages such as order confirmations and shipping notices.

Reviews and comments

If you leave a review or comment, we collect the content you submit along with your name, email address and IP address. The IP address and browser details are used for spam detection. Your name and review content are visible publicly once approved.

How long we keep your information

Order and payment records are kept for as long as we need them for accounting, tax and dispute purposes. Account information is kept while your account is open. Marketing contact details are kept until you unsubscribe. Technical logs are kept for a short period and then discarded.

Your rights

Under PIPEDA you have the right to:

  • Ask what personal information we hold about you and request a copy
  • Ask us to correct information that is inaccurate or incomplete
  • Withdraw your consent to marketing at any time
  • Ask us to delete your information, subject to records we are required to keep

Send any of these requests to [email protected]. We may need to verify your identity before acting on a request. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Security

The site runs over an encrypted connection, and access to customer data is restricted to people who need it to do their job. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect your information and to respond quickly if a problem occurs.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised, and the current version always applies to your use of the site.

Contact us

Email [email protected] with any privacy question or request.